Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about ordering, lenses, shipping and more.
Do I need a prescription to order glasses?
If you're ordering prescription lenses, yes — you’ll need a valid prescription from an optometrist. For fashion lenses (non-prescription), no prescription is needed.
How do I measure my pupillary distance (PD)?
You can use our downloadable PD ruler and guide here: Download PD Ruler
Or follow our visual guide here: How to Measure PD
Can I add a blue light filter or tint without a prescription?
Yes! You can select non-prescription lenses and customize them with a blue light filter, tints, or anti-reflective coatings — no prescription needed.
What payment methods do you accept?
We accept secure payments via Visa, Mastercard, EFT, PayFlex, and more. You can even pay in 4 interest-free installments with PayFlex.
Where is SpecsAreUs based?
We operate from Nirvana Optical, based in Mafikeng, South Africa. Orders are fulfilled from our in-house lab or verified partner labs.